Welcome to the advanced support desk at Lightning Bolt Support Zone. This is where you can ask additional questions for support that you can't find answers to. Simply fill in this form and a Support specialist will get in touch with you right away.

Please only use this form if you have looked through our support site are are unable to find your answer. Most answers can be found here in our support site. This allows us to respond to issues more quickly.

Quick Links:
Current Network Health
DSL FAQ's
Dial-up FAQ's

Please include your account # (Which can be found on your welcome e-mail, or on top of every invoice) we are unable to assist users without an account # which is a 6 digit number with a letter at the end.

Account #:
Name:
E-mail:
Organization:
Street Address:
City:
State (US Only) :	Please Select One Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
Zip Code:
Phone Number with area code:

Please describe the question or problem you are experiencing Has this every occurred before? no yes If so, please explain what you were doing when it occurred?